Getting started¶
The first hour with Festinato: sign-up, payment, onboarding, and getting your first artist into the mobile app.
1. Sign up¶
Visit festinato.app/signup and pick:
- a tenant id — three to thirty-two lower-case letters, digits or
dashes. This becomes your subdomain
(
<tenant_id>.festinato.app), the slug your mobile app uses, and the channel your push notifications fan out on. Pick carefully — it is not changeable later. - a festival name as displayed to attendees
- an admin email — receives the welcome mail and is seeded as the back-office admin user
- a tier — see pricing
After clicking Continue to checkout you land on Mollie's hosted payment page. Year one is billed up front (annual fee plus the setup fee where applicable); the recurring subscription starts twelve months later.
2. Provisioning¶
Once Mollie confirms payment, the back-office is built for you in
under a minute. You will receive a welcome email with your login URL —
https://<tenant_id>.festinato.app/web — and a one-time password.
3. Onboarding wizard¶
Your first login drops straight into a five-step wizard:
| Step | What you create |
|---|---|
| Welcome | Short intro and brand check |
| Edition | The current festival edition with start + end dates |
| Venue | Your first venue, auto-linked to the edition |
| Artist | Your first artist, marked booked and linked to the edition |
| Slot | Slot the artist at the venue with a start and end time |
On Finish the wizard releases the landing action so the next refresh takes you to the normal back-office. You can re-run it later from Settings → Technical → Actions → Window Actions → Festinato — Onboarding.
4. Mobile app¶
The Festival Hub app lists your festival in its picker the moment your edition is flagged Publicly discoverable (Community tier and above).
For a branded build — your own bundle id, your own icon, your own
colour — your account manager produces signed .aab / .ipa
artifacts on demand and delivers them to your App Store Connect and
Play Console accounts. See Mobile app for
what each flavour looks like.
5. Day-to-day¶
- Push notifications — Push-Benachrichtigungen in the back-office. Compose a message, attach an optional deep link to an artist or venue, click Jetzt senden. Fan-out is automatic across branded direct tokens, the Hub Android topic, and direct APNs for Hub iOS.
- Artists, venues, slots — same flow as the wizard, just from the Festinato menu.
- Sponsors, fundraising, volunteers — dedicated menus under Festinato.
Need a hand? Mail your account manager or support@festinato.app.